When readers of tomorrow's Press & Journal see this photo, or one of the others from the piping and drumming course at Carbisdale Castle, they'll have no idea how much effort went in to making it…
If you do photos for newspapers then you'll meet lots of random people at random locations doing random things. And you'll encounter lots of random attitudes. Most people are polite, co-operative and enthusiastic; some are embarrassed, nervous or shy; and occasionally there are the ones that are downright rude and discourteous.
But today was unique. Today presented a challenge that I never saw coming: Someone who requested publicity and then tried to sabotage it. How on earth do you handle that? How do you work with that person?
The day got off to a bad start as soon as I arrived at Carbisdale Castle to do photos on the first day of a week-long piping and drumming course. The press release had stated that the course started today but it actually starts tomorrow, so I was told immediately that there wouldn't be anything to take photos of. Now that leaves me with a big problem: The paper is running the feature tomorrow, and they've booked me for today, so by 6pm I need to send them some photos.
I quickly arranged to do a set-up photo with the organiser's son and his friend, in full Highland dress with bagpipes, and we went and did some okay-ish photos at the back of the castle.
That was when the day took a nosedive…
As soon as we'd finished doing the photos, the organiser asked if he could get some for the piping school's web site. Of course he can, I tell him, we'll work something out later. "I'll even put your name under the photos," he says. Uh-oh. I think I'd better make one thing clear, so I explain that there would be a charge for the use of the photos. He comes back with all the usual nonsense about other photographers giving him photos for free, so I explain that those guys must not be as serious as I am about doing this for a living, and if I give him free photos then I'm taking paid work away from someone else. Eventually he backs down, saying that he totally understands my point. But I didn't realise what I'd just let myself in for!
So we go and put the first photos on my laptop and they're a bit disappointing, too ordinary for my liking. There isn't one stand-out picture. One of the lads says something that gives me a great idea for something else to try, and we're just about to do it when in steps the event organiser, huffing and puffing about how the lads don't have time to do any more photos. He reels off a list of jobs for them to do and they disappear. I disappear too, off to formulate a cunning plan…
It was obvious that the event organiser was now going to make life difficult for me, so I needed to find a location where he wouldn't see me. Well hey, I'm in a castle! Hmm, lemme think. It was surprisingly easy to get the key for the tower, and I went up to see what it was like, all the way up through half a dozen flights of steps, two trap doors (really) and out on to the turret. Awesome location, awesome view, so back down the stairs to find a willing volunteer.
There was a young lad in the reception area so I asked if he was a piper, which he was. We checked with his mum if it was okay for him to put his Highland dress on for a photo, and she was nodding in agreement when our friend the event organiser butted in, talking down to me and angrily lecturing that they're all very busy preparing for registration. He starts berating me for taking up so much of his time (even though I haven't said another word to him) but fortunately the young lad's mother interrupts to say that it's fine to do the photo. The lad starts getting changed but because we're being pressurised by the event organiser I decide to do the photo from the waist up so he doesn't need to change in to his kilt.
Back up the tower! We spent about 10 minutes trying a few ideas, found one that worked well and blasted away at it. The lad did great, his mum was a huge help in making sure that his shirt and jacket were immaculate, and we went back downstairs to look at the photos on my laptop.
That, I will concede, was foolish. Because as soon as I've got the photos on the laptop screen, the event organiser appears behind me. "That doesn't look very good," he says. There's a standard response to that comment, so I ask: "Is there anything in particular that you think should have been done differently?" He points to the lad's tie, or rather his lack of tie. "That will reflect badly on the school. You can't put that in the paper. I'm telling you right now that you don't have my permission to put that in the paper."
Now I'll be the total professional right to the end, but part of that is not being a pushover so I ask the guy if we can have a chat away from everyone else. Off we go, and I tell him that I think he has become obstructive since I said he couldn't have the photos for free. Now he gets angry and starts telling me that I've been taking too long, causing him too much inconvenience, and he will complain to the paper about me. Then, his exact words: "Pack up your photo things and get out."
I left my "photo things" right where they were and went to call the picture desk again. I'll admit that by this time I was getting a bit upset, as in boo-hoo, not angry. I'd done absolutely nothing to antagonise this guy and he was doing everything he could to make sure I'd be leaving without any useable pictures. I informed the photo editor of the situation, advised her of the threatened complaint, and told her I was heading home to send the few photos that I'd been able to get.
Well as I walked back to get my "photo things" I was starting to feel a whole lot like a quitter, and by the time I got back inside I'd already made my mind up that I wasn't leaving without the photo I wanted. I found the piper lad's mother again and asked her, warily, if she would be willing to have her son put on the full Highland dress so we could re-do the photo. No problem! She was quite enthusiastic about the idea. We checked with the lad himself and he was a bit bored of it all by now, but he was willing to do it, so I went to get the go-ahead from the event organiser.
NO! He point blankly refused, saying that both the boy and his mother were too busy. I knew that I was dealing with a loose canon here so I very, very delicately told him that I'd already checked with both of them and they were fine with it, but he wasn't interested in that and he refused to allow any more photos to be done.
The next angle of attack… well, let's say that by now I didn't particularly care about this guy's opinion, so I went to check with the piper lad's mother if she'd be happy for us to do the photo without the organiser's permission. And unfortunately she wasn't, as the event organiser also teaches her son and understandably she was concerned of possible repercussions.
I still wasn't willing to drop it so I thought I'd go for the sympathy vote. I went and told the organiser (truthfully) that I've only been working for the P&J for a short time and I'm worried about the career damage if I leave without any good photos.
NO! Not his problem. "You had your chance."
Packed up, loaded the car, got in, started the engine. Uh, I'm quitting again. Turned the engine off, back inside for another go…
Now I try to appeal to his better judgement. I tell him that the photo of the lad without the tie is the best photo of the day, so I expect the paper will use that one. If it's as bad as he says it is then why don't we re-do it and finish the job? Get it done right? That's best for publicity, isn't it? Uh, hello?!?
NO! "I don't need publicity, I've got a full castle!" And then with dozens of people around he raises his voice and starts repeating, "no, no, no", even spelling it out and, I kid you not, writing it in the air with his finger. Several times. I left. I was starting to get the impression that he didn't want me there…
The only other good photo idea that I could think of was to find a member of the Hong Kong police pipe band that I knew had travelled to the event. Ethically I knew that I was obliged to tell whoever I asked that they would be going against the event organiser's wishes, and for some reason I thought a policeman from Hong Kong was the most likely person to agree. And I found two of them! But they didn't have their piping uniforms with them, only casual clothes. So that was that.
And at that point I did quit. I was already an hour behind schedule and if I didn't leave then I'd miss deadline, so off I went. Defeated.
The haul from the day turned out to be not as bad as I feared. A couple of the first photos with the two pipers were acceptable…
And there was the photo I showed you earlier, an alternative frame from the one that the organiser complained about, in which you can't see that the boy isn't wearing his tie. So, job done.
But this blog is about advice. Every story should have a moral. I should be telling you that with hindsight I've realised how I could have handled the situation differently and made it work. But the best I can come up with is this: If someone asks you for free photos, just say something like "we can sort that out later". Unless you absolutely have no choice, don't mention that they'll have to pay for them!
Yes, it's a damn cheek for people to expect photographers to give free photos, and yes, it's a damn cheek for them to then sabotage your job when you say no. But I've learned the hard way today that for some people, a damn cheek is a way of life.
The whole time I was at this event today, I was either working around the organiser's mistakes, working around his interference, or trying desperately to work around his spite. And for all but the first few minutes he was treating me like a nuisance who was inconveniencing him.
How can you work alongside that attitude? The answer: You can't.